Reason: 1. The compatibility issue about Windows system 2. When both of windows and XP sharing the same network, and the XP as the main host will be led to this problem. Solution A: Step1: Select “Manage” in the “This PC”. Step2: Select “windows firewall” and right click to “run” it. Restart your computer after you run the windows firewall. Solution B: Step1: Select “Manage” in the “This PC”. Step2: Select “Print Spooler” and right click to “run” it. Restart your computer after you run the windows firewall. Step3: Please enter “win+ R” and open “operation” window, please enter the IP address which is from the sharing this printer’s XP computer and then press “Enter” Step4: please Right click “connect” in the listed printer. It will be installed the driver directly. Step5: After done all above steps, you will see the connected printer in the “ Devices and printers”

Click on Operation panel: 1.Menu setting→5.Prt Info Rep→2. Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “5-Prt Info Rept” in the menu setting--------“ok” Step3: Select NO.2-‘Info Page’ ------then chose ‘OK” it will be done.

We cannot close it completely. But we can change the sleeping mode from 1min to 60 minus. Please check with below pictures: Menu-- System Settings-- Sleep Time Setting—select the time you needed: (1min/5min/15min/30min/60min) Note: When the printer is in dormant status, you can wake it up just by pressing any button or sending print task.

Please follow up with below steps (I will put two pictures for the different languages, if you still failed to follow up the choosing numbers, maybe you can try to change it with same words.): Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click”NO.1-system set” by ‘up and down’ button in the menu setting, and then chose “OK” Step3: Click “NO.5- Restore set” in the menu setting--------“ok” Step4: Select NO.2-‘Yes’ ------then chose ‘OK” it will be done.

There are three possible reasons as below: 1)There is too much paper in the tray: Solution: Remove excess paper from the tray. 2)The print media is loaded incorrectly: Solution: Please correctly load the print media. 3)The print media is beyond the usage specification range. Solution: Please use the print media within the specification range.

A4, Letter, A5, Legal, Statement, JIS B5, Folio, Oficio, Executive, ISO B5, A6, B6, 16K. Big 16K, 32K, Big 32K, Custom

"Take M4100 Printer for example, Click on Operation panel: Menu setting→7. Info report→2. Prt Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “7-Info.report” in the menu setting--------“ok” Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done."

"Take M4100 Printer for example, Click on Operation panel: Menu setting→7. Info report→2. Prt Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “7-Info.report” in the menu setting--------“ok” Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done."

Firstly, pull out the seal on the new toner cartridge and gently shake it for 5 – 6 times, then insert the toner cartridge into the drum unit. Last, install the assembly into the printer until hearing a “click” sound.

"Step1: Check the cartridge whether you pull out the seal on it; Step2: Take out of the cartridge from the printer, use a clean dry cloth to wipe cartridge chip softly; Step3: Insert the toner cartridge and drum unit in the printer until hearing a “click” sound."

Firstly, pull out the seal on the new toner cartridge and gently shake it for 5 – 6 times, then insert the toner cartridge into the drum unit. Last, install the assembly into the printer until hearing a “click” sound.

Click on Operation panel: Menu setting→5.Prt Info Rept→2. Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “5-Prt Info Rept” in the menu setting--------“ok” Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done.