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Frequently Asked Questions
  • Q. How do I check the amount of toner left in my cartridge for M4100/L2550 Series Printer?
    "Take M4100 Printer for example, Click on Operation panel: Menu setting→7. Info report→2. Prt Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “7-Info.report” in the menu setting--------“ok” Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done."
  • Q. How do I check how many pages I have printed so far for M4100/L2550 Series Printer?
    "Take M4100 Printer for example, Click on Operation panel: Menu setting→7. Info report→2. Prt Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “7-Info.report” in the menu setting--------“ok” Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done."
  • Q. How do I replace or insert a cartridge?
    Firstly, pull out the seal on the new toner cartridge and gently shake it for 5 – 6 times, then insert the toner cartridge into the drum unit. Last, install the assembly into the printer until hearing a “click” sound.
  • Q. Why the Status light shows orange when I insert a new cartridge?
    "Step1: Check the cartridge whether you pull out the seal on it; Step2: Take out of the cartridge from the printer, use a clean dry cloth to wipe cartridge chip softly; Step3: Insert the toner cartridge and drum unit in the printer until hearing a “click” sound."
  • Q. How do I replace or insert a cartridge?
    Firstly, pull out the seal on the new toner cartridge and gently shake it for 5 – 6 times, then insert the toner cartridge into the drum unit. Last, install the assembly into the printer until hearing a “click” sound.
  • Q. How do I check the amount of toner left in my cartridge?
    Click on Operation panel: Menu setting→5.Prt Info Rept→2. Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “5-Prt Info Rept” in the menu setting--------“ok” Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done.
  • Q. How do I check how many pages I have printed so far?
    Click on Operation panel: Menu setting→5.Prt Info Rep→2. Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “5-Info.report” in the menu setting--------“ok” Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done.
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